Sustainability - Craftsmanship - Customization- Customer Service


* Our yarn supplier only uses Gold level pure white cashmere, certified ethical and sustainable by Cradle to Cradle™ which adheres to the highest environmental standards. The yarn is then finished in Italy & then shipped to NYC where our sweater  manufacturing is done.

* Our Australian merino comes from an award winning sustainable farm. 

* The yarns get shipped to a state of the art mill in Italy which is run completely on renewable energy. to spinning, finishing and dyeing. All of the yarns used in our products are made from dyes that are the result of an extensive sustainable selection process, also governed by Cradle to Cradle™ criteria which limits chemicals and water runoff into the environment. 

* The collection is proudly made in New York City using zero-waste knitwear technology and on-demand knitting, limited excessive waste.

*  We are happy to partake in a circular fashion model in which we welcome gently used Reali New York sweaters back to our studio to be made into future garments.


* Reali New York is dedicated to outstanding craftsmanship. We source the finest raw materials like natural buffalo horn buttons and have engineered buttonholes knitted into the garment for extra durability. 

* Drum dry supple leathers are placed on elbows, pockets and trims while our double face garments have a sartorial finish. 

* Our meticulous assembling and hand finishing techniques combined with our innovative performance knitwear machines enable us to produce the finest quality products, thus enabling us to also offer made to order selections. 

* The collection is proudly made by skilled artisans from all over the world.Our unique boxed storage system preserves your knitwear. 


* We offer a Ready- To- Wear  Collection that is completely customizable. Choose buttons, suede or leather elbow patches, embroidered crests and monogramming from our design libraries. We also do custom embroideries for businesses.

* Our Made-To-Measure offerings include any style from our existing Reali New York collection (outside of the Small through XX- Large size range) made to fit your exact measurements.You could also customize it as well from our design libraries mentioned above.

* Our Bespoke offerings enables a customer to select any sweater they desire, made to fit their exact measurements to ensure a perfect fit. We design it together. The client is measured and then has the first fitting in about 3 weeks. The second and final fitting takes an additional 3 weeks for their one of a kind bespoke sweater!

* There is no other knitwear brand in the market that offers this level of customization. Customization is at the heart of Reali New York!

Customer Service

  • We pride ourselves on the amazing client experience that Reali New York has come to be known for. We love to engage with our clients and get to know them on a personal level so as to meet their sweater wardrobe needs. 
  • Whether it be at an in-person meeting at our showroom at Spring Place in Tribeca or on an on-line chat or a virtual Zoom session to peruse the collection via video conference, we love to connect with our clients and service their needs. 
  • We even offer a concierge 'Repair and Care' service to maintain your sweater. Below you'll find a list of our complete concierge services that we are happy to provide our clients. 
  • We also put great attention to the packaging and preservation of your knitwear once purchased. Our luxurious packaging includes a zippered enclosure to preserve your knitwear during storage. We always enclose a handwritten note as well!