SHIPPING & RETURN POLICY

Shipping

We always offer complimentary standard shipping. We currently ship in the continental United States and Canada. 
Standard orders that are in stock are processed within 2 business days
We are pleased to offer Same Day Local Delivery in the Tri- State Area (Including the Hamptons) if ordered by 11 am for an additional charge of $75. 
If you need your order right a way, please email us at info@realinewyork.com for immediate assistance or text us at 516-857-7664.

Returns & Exchanges

To return or exchange an item, please email us at info@realinewyork.com with your order and reason for return/ exchange.

All pre-ordered sweaters from our ready to wear collection must be prepaid in full via credit card, or check.

All sale and full priced items with original tags that have not been worn, altered, or washed can be returned within 14 days of receipt for a full refund. After 14 days, you'll be eligible for on-line store credit only. 

After 30 days, all purchases are final sale.

Special Orders

All customized, made to measure or bespoke merchandise are considered "special orders' and are made expressly for you and are final sale.

Payment in full is due upon order placement.