SHIPPING & RETURN POLICY
Shipping
Returns & Exchanges
To return or exchange an item, please email us at info@realinewyork.com with your order and reason for return/ exchange.
All styles must be prepaid in full via credit card, or check.
All sale and full priced items with original tags that have not been worn, altered, or washed can be returned free of charge within 14 days of receipt for a full refund. After 14 days, you'll be eligible for on-line store credit only.
After 30 days, all purchases are final sale.
Special Orders
All made to measure or bespoke merchandise are considered "special orders' and are made expressly for you and are final sale.
Any customized style that is monogrammed, have elbow patches added or embroidery patches added can be exchanged for a different size in the same style, same color that it was originally ordered in. Payment in full is due upon order placement.